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City of Royal Oak, MI

support@romi.gov

211 S Williams St, Royal Oak, MI, 48067, US

Form Section 1

Outstanding Customer Service Award

Nominate by January 1 for recognition by January 31
Nominate by April 1 for recognition by April 30
Nominate by July 1 for recognition by July 31
Nominate by October 1 for recognition by October 31

What?

Help us recognize employees that have gone above and beyond to provide a more customer centric culture by nominating them for our Outstanding Customer Service Award! The Customer Centric Culture Team (CCCT) will review nominations each quarter and select two employees to be awarded the customer service scooters, be recognized at a city commission meeting, and receive either a $25 gift certificate or street sign.

Who?

Any active full or part-time city employee may be nominated by either a coworker or resident.

What is outstanding customer service?

When evaluating nominations, the CCCT will look at how the employee demonstrated our values: 
Integrity, Positive Attitude, Respect, Fairness, and Empathy, 
and codes of conduct:
Live the Golden Rule, Embody Honesty, Act with Patience, Take Responsibility, Listen Attentively, Communicate Effectively, Lead by Example, Be Proactive, and Live Royal Oak.

When applicable, please feel free to upload supporting documents.